Shipping
NEW ZEALAND SHIPPING:
Free shipping on orders over $100NZD (via courier 1 - 3 business days once dispatched)
$10NZD shipping on orders under $100NZD (via courier 1 - 3 business days once dispatched)
Please allow extra days for delivery to rural addresses.
Please note we do not ship to PO Boxes so please provide a physical address during checkout.
Australia:
Free shipping on all orders over $100NZD (4-10 business days from dispatch)
$15.00NZD shipping on all orders under $100NZD (4-10 business days from dispatch)
Worldwide:
Free shipping on orders over $250NZD (up to 10 working days from dispatch)
$20NZD shipping on orders under $250NZD (up to 10 working days from dispatch)
International deliveries:
For purchases outside of New Zealand you may be required to pay duty tax on your orders.
Please ensure you are aware of the possible charges you may incur in order to release your goods.
Failure to collect your parcel due to not wanting to pay these fees or the parcel being returned to us due to incorrect address information or non collection from Depot will result in a return of your original order amount less $60NZD to cover the costs for processing + inbound and outbound freight costs.
General Information
- Please make sure your order is correct. If you have simply given us wrong information please email us straight away info@reillythelabel.co.nz.
- Customs duties & taxes are the responsibility of the buyer for all countries - if you refuse your parcel at customs due to the fees your order will be destroyed by customs and will not be refunded by Reilly the Label
- We do not ship to PO Boxes - please do not use PO Boxes as your delivery address or the order will not be dispatched
How long does it take for my order to be processed?
We aim to ship goods within 3 business days of receiving your order. Please note we ship orders on working days and weekend orders will be packed and dispatched the following Monday.